For every gig, you choose a cancellation term. Workers see this directly in the app. If the cancellation term has not expired, both you and the worker can cancel each other without obligations. You can choose from:
- 24 hours
- 48 hours
- 72 hours
- 1 week
- 2 weeks
Example: Gig starts Friday 15 January at 08:00, cancellation term is 48 hours. You and the worker can cancel until Wednesday 13 January at 08:00 without consequences.
Cancellation after the term
Has the cancellation term passed? Then you can no longer cancel the worker without consequences. You can offer a replacement gig. They then choose themselves whether to accept it.
- Worker does not accept the replacement gig: they may claim 50% of the hours. Do not forget to cancel the original gig in the platform.
- Gig has already started: worker receives 100% of the agreed hours.
Cancellation by the worker
The worker cannot attend and the cancellation term has passed? Then the worker arranges a replacement themselves.
- The replacement meets the requirements of the gig.
- The replacement must be a worker via YoungOnes, so you can check their profile and experience.
