Sometimes a worker cancels after the cancellation deadline. In that case, they must find a replacement who meets the requirements in your gig description. Read more about that here.


Is the worker not showing up without a good reason? Then you can report a ‘no-show’. Go to ‘check hours’ and click the briefcase icon. You can read what happens after a ‘no-show’ report here.


Do you not need a replacement and did you both agree on the cancellation? Then the worker can cancel the gig. After the gig date, you can choose to review the cancellation with or without consequences.